Complete Technology Management
for Your Entire Business
Stop juggling 12+ vendors. CX365 fuses IT, Cyber, Infrastructure & Domains with the CX365 Growth Engine for CRM, AI, funnels & invoicing.
"CX365 migrated our entire office to their Technology Platform and automated our client intake. Outstanding."
"Australian businesses: consolidate your IT support & marketing into one unified platform with CX365."
A customer walks into your business: warm greeting, live walk-in traffic.
Your café POS captures their details right at the counter, synced live into CX365.
Open the LeadConnector App on your mobile for 2-way live chat and SMS at your fingertips.
Drag deals across your visual sales pipeline to track quotes, contracts & wins.
Send 1-tap Google Review requests, automated right from the phone.
Schedule and publish to all social channels from anywhere in Australia.
Capture, close & delight. CX365 Growth runs it all.
Every lead, deal, review and post handled from one local Australian team, on one platform.
Two consoles. One unified platform.
Switch between the CX365 Technology Platform (portal.cx365.com.au) and the CX365 Growth Suite to see exactly what runs your business.
IT Infrastructure, Cyber Defense & Asset Portal
IT Support & Proactive Care
Helpdesk ticketing, automated device health, patch management & fast local Aussie remote engineers.
Cybersecurity & Sentinel
Endpoint protection (SentinelOne / Sophos), dark web surveillance & staff phishing awareness simulation.
Infrastructure & Cloud
Microsoft 365 licensing, automated immutable cloud backups, servers and hybrid data pipelines.
IT Planning & Finances
Quarterly Business Reviews (QBRs), hardware cadence, software lifecycle and predictable single-invoice tech budgeting.
Enterprise Partners & Infrastructure Powers
Australian-engineered technology & growth, under one roof.
CX365 is an Australian-owned technology partner based at Level 6, 607 Bourke Street, Melbourne. We built the unified Technology Platform for your business: one local team managing your IT support, cyber resilience, cloud infrastructure and domains, paired with our highest-tier white-labelled growth engine for sales and marketing.
No more juggling a dozen vendors, overseas queues and USD invoices. When you call 1300 477 814, you reach local engineers who understand Australian compliance, GST and the way real businesses actually run.
CX365 Support
IT, cyber, cloud & domains via portal.cx365.com.au. Tiers: Ignite, Secure, Fortress.
CX365 Growth
CRM, funnels, AI & invoicing via app.cx365.com.au. White-labelled growth engine.
CX365 Connect
Business fibre & cloud VoIP phones, backed by local Aussie engineers.
Your Technology, quietly managed
Walk in through the back door and watch portal.cx365.com.au defend every device, connection & domain.
Behind the front counter is your back-of-house: where the real engineering happens.
Antivirus & EDR shields every laptop & server, malware halted in milliseconds.
A 24/7 Security Operations Centre watches the threat map while you sleep.
Your internet & phones stay up. Business Fibre & VoIP, managed end-to-end.
Your website & domains. DNS locked, SSL auto-renewed, uptime guaranteed.
From endpoint to edge, CX365 defends it all.
Tech Portal → portal.cx365.com.au →CX365 Support
Your unified technology platform: one centralized portal (portal.cx365.com.au) to oversee Managed IT Support, Enterprise Cyber Defense, Cloud Infrastructure, Domain Registries & Consolidated Technology Finances.
1. Support Hours
STANDARD • EXTENDED • 24/7Say goodbye to endless hold music. Direct access to Melbourne-based engineers on Standard (9am–5pm), Extended (7am–7pm) or 24/7 round-the-clock coverage for Mac, PC, networking, and rapid user onboarding.
- Standard (9am–5pm) Mon–Fri daytime cover
- Extended (7am–7pm) early & late rosters
- 24/7 Mission-critical on-call emergency response
2. Cyber Protection
IGNITE • SECURE • FORTRESSCyber resilience aligned to Australian Cyber Security Centre (ACSC) Essential Eight maturity levels. Choose Ignite (Level 1 baseline), Secure (Level 2 active EDR & phishing), or Fortress (Level 3 with 24/7 SOC).
- Ignite: Next-Gen Antivirus, MFA & OS auto-patching
- Secure: Behavioural EDR, dark-web alerts & phishing
- Fortress: 24/7 SOC, pen testing & incident response
3. Scope & Team Size
SITES • SERVERS • USERSTailored to single office, multi-location, or on-premise server environments. More users unlock higher dedicated engineering resources, onsite visit cadence, and strategic quarterly planning (QBRs).
- Single site, multi-location SD-WAN or server racks
- More users = dedicated strategist & onsite visits
- Consolidated monthly AUD billing across all locations
CX365 Growth Engine
Your business unlocks every single bell & whistle: a complete white-labelled CRM, AI automations, funnels, phone systems, invoicing and reputation management, all under one local Australian team.
No per-seat penalties. Add your entire sales, marketing, and operations team without surprise tier hikes.
CX365 Smart Sites & Funnels
Websites shouldn't just be digital brochures. With Smart Sites, every page acts as a 24/7 revenue engine equipped with interactive demos, mobile optimization, conversion funnels, and real-time appointment booking.
AI Automated Follow-Ups
78% of customers buy from the company that responds first. CX365 triggers instant tailored SMS, WhatsApp & email sequences the exact second a form or chat is filled.
Round-Robin Booking Calendars
Replace expensive Calendly and Acuity subscriptions. Distribute qualified sales discovery calls and support bookings across your team automatically.
Real-Time ROI & Pipeline Metrics
Know exactly where every dollar originates. Monitor cost-per-lead, closing rates, and monthly recurring revenue across all customer lifecycles.
Cancel 12+ Expensive Subscriptions.
One Unified Australian Platform.
Stop stitching together 12 logins, disparate invoices, and fragile Zapier zaps that break every week. CX365 fuses operations, IT and sales under one roof.
Plus currency exchange fees, disconnected customer data, and fragile integrations.
Custom Pricing, Built Around Your Stack
No cookie-cutter price tags. Book a 15-minute consultation with our Melbourne team and we'll tailor a CX365 bundle (Support, Growth and Connect) to your team size, tools and budget.
CX365 Growth
Sales, CRM & Marketing Engine
Generate leads, close deals and automate marketing with our highest-tier white-labelled growth suite. Unlimited users, no per-seat penalties.
- Smart Sites, funnels & drag-and-drop builder
- Omnichannel CRM: 2-way SMS, email, web chat & calls
- AI nurture agents & missed-call text-back
- Social planner & Google review automation
- Invoicing, quotes & legally binding e-signatures
- Access via Growth Portal → app.cx365.com.au
CX365 Support
IT, Cyber & Infrastructure: your tech backbone
Managed IT support, enterprise cyber defence, cloud infrastructure, domains and consolidated IT billing. All from portal.cx365.com.au. Available in three tiers:
- Ignite: IT helpdesk + EDR endpoint protection
- Secure: adds 24/7 SOC, dark-web & phishing sim
- Fortress: full M365, immutable backups & CISO advisory
- Local Melbourne engineers, sub-15-min response
- Consolidated AUD billing: no USD surprises
- Access via Tech Portal → portal.cx365.com.au
CX365 Connect
Business Internet & Cloud Phones
Carrier-grade NBN & enterprise fibre paired with hosted cloud VoIP phone systems. Backed by real Australian network engineers.
- Fast Business NBN & symmetric enterprise fibre
- Hosted cloud VoIP with smart IVR & call recording
- Mobile softphones & crystal-clear quality
- Aussie engineers, no overseas queues
- 99.99% uptime SLA commitments
- Single consolidated telco invoice
Want the full CX365 bundle (Support + Growth + Connect)?
Book a free discovery call and we'll design a consolidated package with significant corporate discounts.
Common Questions Answered
Everything you need to know about the CX365 Technology Platform & Growth Suite.
Ready to Upgrade to the Unified Technology Platform for Your Business?
Join Australian companies managing IT, Cyber resilience, and sales automations with zero vendor sprawl and local Aussie engineering support.